We’re excited to announce a major SimplySwim software update, going live on 5 February, bringing some of our most anticipated features to date.
This release has been designed to streamline centre operations while delivering a smoother, more intuitive experience for families — including an inbuilt level discovery journey for parents.
Thank you to everyone who joined our recent launch webinar. For anyone that missed it, we recorded it as well - so check it out here: 4Feb - SimplySwim Live Event - Features Revealed
To help you get set up and make the most of these new capabilities, we’ve compiled the relevant support documentation below.
AutoSend – Automated Event-Based Communication
Automatically trigger communications based on key events, reducing manual follow-ups and keeping families informed at the right moments.
Automated Event-Based Communication (AutoSend): Overview
https://support.simplyswim.com.au/en/support/solutions/articles/11000135104-automated-event-based-communication-autosend-overviewAutoSend Communications – Setup Guide
https://support.simplyswim.com.au/en/support/solutions/articles/11000135114-autosend-communications-setup
Mandatory Direct Debit
Ensure consistent and reliable payments by requiring Direct Debit agreements for enrolments.
Mandatory Direct Debit Agreements: Overview
https://support.simplyswim.com.au/en/support/solutions/articles/11000135326-mandatory-direct-debit-agreements-overviewMandatory Direct Debit Agreements: Setup Guide
https://support.simplyswim.com.au/en/support/solutions/articles/11000135325-mandatory-direct-debit-agreements-setup-guide
Online Bookings & Enrolment Management
Empower families to self-serve with online enrolments, class changes, and cancellations — all while maintaining centre control.
Online Bookings: Overview
https://support.simplyswim.com.au/en/support/solutions/articles/11000134805-online-bookings-overviewOnline Bookings: Setup Guide
https://support.simplyswim.com.au/en/support/solutions/articles/11000135413-online-bookings-setup-guideClass Match Framework: Setup Guide
https://support.simplyswim.com.au/en/support/solutions/articles/11000135082-online-bookings-class-match-framework-setup-guideChange of Enrolment: Self-Serve via SimplyPortal
https://support.simplyswim.com.au/en/support/solutions/articles/11000135394-change-of-enrolment-self-serve-through-simplyportalOnline Change of Enrolment: Family View
https://support.simplyswim.com.au/en/support/solutions/articles/11000135407-online-change-of-enrolment-family-viewOnline Enrolment Cancellation: Centre Settings
https://support.simplyswim.com.au/en/support/solutions/articles/11000135410-online-enrolment-cancellation-centre-settings
Passes – Online Purchase
Allow families to purchase passes online with simple setup and seamless integration.
Passes – Online Purchase Overview & Setup
https://support.simplyswim.com.au/en/support/solutions/articles/11000135414-passes-online-purchase-overview-setup
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