Online Enrolment Cancellation: Centre Settings

Setting

Configuration

Allow New / Additional Enrolments for Students in this Level

Ticked: enables new and / or additional online enrolments in the portal.

Not ticked: does not allow new and / or additional enrolments.

Allow Single Class Bookings for Students in this Level

Ticked: allows single (one-off) class bookings through the portal.

Not ticked: does not allow one-off bookings.

Allow Enrolment Swap Class within Level

Ticked: enables students to change their ongoing enrolments (swap class).

Not ticked: does not allow any online enrolment (class) changes.

Allow Enrolment Cancellation*

Ticked: Allows families to cancel their enrolments.

Not ticked: does not allow families to cancel enrolments.

Portal Cancel Notice Days*

Enter a notice period (number of days) in this field. For example a setting of 14 will only show eligible cancellation dates after this notice period.

Portal Enrolment Cancellation Type*

Select one of two options:

Realtime / Instant Cancellation: cancels the enrolment immediately based on 'Cancel Notice Days' configured with instant confirmation and billing adjustments.

On-request / Manually processed: submits a cancellation request to the centre with a preferred last lesson date. Centre reviews and processes the request manually. Enrolment remains in place until processed by the Centre.