Everyday Use

Booking a Make Up
To book a make up go to the Family Record and the students with available make ups will have a Book Class in the make up column. In this example Lotti has...
Tue, 20 Oct, 2015 at 10:18 AM
Apply a Payment from the Family Screen
A way to apply a payment to a family is through their Family Information Screen.   1. Go to the Families Information screen by using either th...
Mon, 19 Mar, 2018 at 1:32 PM
Enrolling a Student into a Multi Class Enrolment
The most common uses for Multi Class Enrolments is when enrolling a Student into a Squad or a holiday program. 1. Make Sure the Multiple Class Template...
Mon, 25 Jun, 2018 at 9:28 AM
How to remove old Pending Direct Debit transactions
Sometimes there may be a need to remove old or pending Direct Debit requests. Payments that have been in a pending state for more than 7 days in the...
Sat, 27 Aug, 2016 at 4:17 PM
Adding a Student to the Waiting List
1.  Go to the Students Information screen. 2. Click on "Add Waiting List Request" 3. Fill in the fields with the students availability...
Tue, 6 Aug, 2019 at 3:21 PM
Setting up Passes in SimplySwim
1. Go to "Configuration" 2. Under "Company" click on "System Setup"  3. Click on "System" ...
Fri, 7 Sep, 2018 at 4:08 PM
Do Not Bill Periods
Before your term or holiday program starts and you are about to generate lesson invoices you should enter in you "Do Not Bill Periods". The...
Tue, 22 May, 2018 at 2:53 PM
Changing a students skill
1. Select the child you wish to update. 2. Under the student information screen.  3. Click Update skills. 4. Tick each box the child i...
Tue, 22 Jan, 2019 at 12:35 PM
Changes to the Enrolment Process
We have released a change to the enrolment process which gives the ability for you override the automatic calculation on pricing for the remainder of the cu...
Sun, 6 Oct, 2019 at 3:10 PM
How to purchase a day pass - On Subscription Hold
If you have put your subscription on hold then then you are able to access your site by purchasing a "24 hour DAY PASS access" To do this l...
Wed, 1 Apr, 2020 at 3:07 PM