Staff Guide to Booking a Make-Up

Modified on Tue, 14 May 2024 at 09:09 AM

Booking a make-up as a staff member:

1. From the Family screen, click "Book Class" for the student required. (This will not be available if they have no make-ups due).

2. Select the desired class from the available list and click 'Next'. 

Class notes and class restrictions are displayed for an informed decision.*

3. Click "Confirm Make-Up Booking" to finalise the make-up booking.

Confirmation will return you to the student's screen. In the student's Attendance section, the make-up lesson will appear with a gold asterisk next to the lesson day, date and time to indicate the make-up lesson.

They will also be on your attendance screen:

Your classes screen will also show the student's name in **italics with asterisks**:

Families will also see their make-up booking in the portal:


*Any make-up block date ranges or blocks on classes / class levels or classes not yet invoiced will be displayed in red against the classes, however these restrictions apply only to make-up bookings made through the Customer Portal. 

  • Staff with Full Access can still book students into these classes, overriding the make-up block
  • Staff who are on restricted access / modified permissions can book make-ups into unrestricted classes. They cannot book make-ups into classes that have restrictions unless they are granted access to book into these blocked classes (User Permissions under 'Student'). 


To book a make-up, a student must have a level set. The system searches for make-ups based on Student Level.

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