How to remove old Pending Direct Debit transactions

Sometimes there may be a need to remove old or pending Direct Debit requests.


Payments that have been in a pending state for more than 7 days in the Direct Debit can be removed by a user with the appropriate clearance level.



Where a Pending payment is able to be removed, a link is shown in the Action column as displayed above. 



Last updated 12 May 2021


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.