How to remove old Pending Direct Debit transactions

Modified on Wed, 12 May, 2021 at 11:59 AM

Sometimes there may be a need to remove old or pending Direct Debit requests.

Payments that have been in a pending state for more than 7 days in the Direct Debit can be removed by a user with the appropriate clearance level.

Where a Pending payment is able to be removed, a link is shown in the Action column as displayed above. 

Last updated 12 May 2021

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