SimplySwim
How can we help?
SimplySwim
Getting Started with SimplySwim
- Accessing SimplySwim - SiteID, Requirements and Login Screen
- Quick Start Configuration Checklist
- How to contact SimplySwim Support
- Logging In & Forgotten Password
- Screen Layout - Quick Navigation
Tips & Tricks
- Unique Family Identifier / Secondary Family Reference value
- How to upload your logo
- Golden Rules In SimplySwim
- How to add Active Family contacts to your smartphone contacts
- Managing Swim Australia’s “SwimFREE Australia” initiative in SimplySwim
Classes & Schedule
- How to change the Time selection intervals on Class Scheduling
- Changing a Student's Class
- Class Assessment Levels setup
- Marking Daily Attendance & Printing Rolls
- Setting Up Holiday Programs
Setting up Hardware & Receipt Printers
Family Accounts & Payments
- Adjustment Tender & Security
- Billing Hold on Families
- Bulk Invoice Generation
- How to reverse failed / declined Direct Debit payments (Direct to Bank transactions)
- Importing BPay Payments
Accounting & General Ledger Exports
Point of Sale / Inventory / Suppliers
- How does Point of Sale / Inventory / Suppliers work?
- Setting Up Point of Sale (POS)
- Reversing an incorrect POS sale
- Inventory Set Up
- Process Supplier Invoice
Everyday Use
- Booking a Make-Up
- Apply a Payment from the Family Screen
- Enrolling a Student into a Multi Class Enrolment
- How to remove old Pending Direct Debit transactions
- Adding a Student to the Waiting List
Email & SMS
- How to verify your "From" e-mail address
- Adding an Attachment to an Email
- Creating Non-Attendance Messages
- Creating Automatic Non-Attendance Notifications
- SMS Message Size Limits
Trouble Shooting
Online Customer Portal
- Configuring Your Customer Portal
- Adding a Welcome message to customer portal
- Adding a payment option to your portal
- How to configure Non-Attendance on Customer Portal
- Adding your Customer Portal Link to your website/social media
Configuration
- Credit Card Surcharge Set Up
- Public Holidays
- Statement E-mail
- Setting up a Price Matrix
- Changing a User's Password