If a public holiday is declared after you have run billing for that period or if you have forgotten to create a Public Holiday before billing has been done please follow the following steps.
1. Create a Public Holiday or Do Not Bill Period for the date depending on your set-up. This will stop new enrolments or changes from being billed for this date. It will also stop make-ups from being booked.
2. Create a Non-Attendance Reason called "Public Holiday" that gives a Credit, if you do not charge for Public Holidays or that gives a make-up if you give a make-up for the Public Holiday.
3. Go to the Administration tab and run the Process Bulk Non-Attendance module.
- Select the Public Holiday Non-Attend Reason
- Put in the start date and end date of the Attendance Dates you would like to credit.
- Fill out any other options that apply for Fee Calculation Templates etc.
4. Click "Next"
5. Effective Date should be the date of the Public Holiday.
6. Click "Process Bulk Non-Attendance Records"
7. On the processing screen stay on this screen until you have a green bar displaying it is complete.
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Processing Bulk Non-Attendance
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