A payment in SimplySwim can not be deleted.
If an incorrect payment has been made on a family's account you can make a negative payment to counteract the incorrect payment.
1. Identify to payment you need to reverse. Take note of
- the date of the payment
- the tender type used
2. Click on "Make a Payment"
3. Change the payment date to the date of the original payment.
Put in the amount you wish to reverse as a negative payment by putting in a - before the amount eg: -120
Select the tender type of the original payment.
4. Click Apply Payment.
5. Click Process Payment.
When you go back to the family record you will see the reversed payment in the finance section.