Booking a Make-Up

To book a make-up, go to the Family Information page. The students with available make-ups will have a "Book Class" in the make-up column. In this example Amelia has 1 class available and her brother Asher has none. 
The + or - symbols allows you to either add more or take away a make-up when clicked (if you need to manually update these for whatever reason).



1. Click the "Book Class" button.



2. The following screen will come up, select the missed class she is making-up then click "Next".



3. The next screen will bring up all of the classes of the student's level with availability. Select one of the classes and click the save button. Please Note: If no classes appear on this screen it can be because the Student's Level isn't set or there are no classes of their level with availability within the time set for make-ups.



4. The next screen is a confirmation screen and you will have to click "Confirm Make-Up Booking" to finalise the make-up.



5. You will be taken back to the student's screen. In the student's Attendance section, the make-up lesson will appear with a gold asterisk next to the lesson day, date and time to indicate the make-up lesson.


They will also be on your attendance screen:


Your classes screen will also show the student's name in italics with asterisks:


If you have your Customer Portal activated, your customers can also notify of absences and book in make-ups themselves through the portal.



Last updated 5 May 2021


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