Getting Started with SimplySwim

This is SimplySwim 101.

Accessing SimplySwim - SiteID, Requirements and Login Screen
SimplySwim is a web based Class Management, Scheduling, Client Communication and Billing application. To use SimplySwim all you will need is two things:...
Mon, 12 Apr, 2021 at 12:47 PM
Quick Start Configuration Checklist
This Checklist is to get you started very quickly with SimplySwim. It will allow you get started and have a play with SimplySwim. For a more comprehensive...
Mon, 12 Apr, 2021 at 1:06 PM
How to contact SimplySwim Support
Whether an experienced user or new to SimplySwim, you may on occasion need to contact our Support team for assistance.   All conversations with our team a...
Mon, 12 Apr, 2021 at 12:07 PM
Logging In & Forgotten Password
To log into SimplySwim, click the URL link in your Welcome Email.  This URL is where you will always access your SimplySwim site.   Tip: Create a Bookm...
Mon, 12 Apr, 2021 at 1:15 PM
Screen Layout - Quick Navigation
SimplySwim has been created to be very user friendly with a "read the screen" ease of operation.  Your Navigation tabs are located across the ...
Wed, 14 Apr, 2021 at 12:41 PM
Adding a new Family
  Adding a new family to your database is a quick and easy process. It is better if you have all the information at hand (Family contact na...
Mon, 12 Apr, 2021 at 12:22 PM
Creating a New User
How to create a New User or Login for Simply Swim   From your CONFIGURATION tab, click on "User Setup" on the left hand side under the ...
Wed, 14 Apr, 2021 at 2:59 PM
How to change your Subscription Plan
1. To view or change your subscription plan you will need to go into the "Configuration" tab. 2. The "Your Subscription" sectio...
Thu, 15 Apr, 2021 at 10:30 AM
Updating Your Payment Details for Your Subscription Plan
1. To update your payment details you will need to go into the "Configuration" tab. 2. Under "Your Subscription" click on &q...
Thu, 15 Apr, 2021 at 10:28 AM
Support ticket priority levels explained
                         Our Support team uses the following definitions for a ticket's Priority Levels: Urgent: Represents a complete loss of ser...
Thu, 15 Apr, 2021 at 10:44 AM