Disable Contact Us

Modified on Fri, 13 Oct 2023 at 02:46 PM

This setting is found at:

Configuration -> System Setup -> Customer Portal

Disable Contact Us

This setting gives you control over whether or not you allow families to contact you through the Customer Portal.

ON / Enabled

When enabled (ticked), the "Send a Message" option is not visible.  

OFF / Disabled (Not ticked - RECOMMENDED SETTING)

When disabled (not ticked), the "Send a Message" option will be visible and families will be able to send you an email directly from the customer portal. This will go direct to your inbox (the email address in your Company Email setting).

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