Online Customer Portal

Enabling Your Customer Portal
The customer portal is a great tool to save you administration time. The portal can enable customers to Cancel a lesson if they are going to be absent, ...
Fri, 26 Apr, 2019 at 10:16 AM
Adding a Welcome message to customer portal
By adding a Welcome message to your customers portal you are able to use this as another way of communicating to them. You are able to add in what ever ...
Mon, 20 Aug, 2018 at 2:06 PM
Adding a payment option to your portal
Allowing customers to have access to view and pay their accounts on their personalised portal is a great way to save you time and money. Some customers will...
Wed, 22 Aug, 2018 at 2:28 PM
How to configure Non-Attendance on Customer Portal
1. Ensure a Non-Attendance Reason is setup to be allowed for use in the Customer Portal. Go to Configuration -> Non-Attendance Reasons ...
Sun, 12 Jun, 2016 at 8:04 PM
Adding your Customer Portal Link to your website and/or social media
Best Practise Our recommendation is to include the link to the Customer Portal on your website, then when referring people to the portal you can simply say...
Fri, 19 Oct, 2018 at 6:34 PM
Online Non-Attendance Notifications
Clients can now notify of their non-attendance at a lesson through their online customer portal. To Set this up in SimplySwim follow these steps. ...
Tue, 16 Aug, 2016 at 12:14 PM
Customer Portal Login Issues
If the below error message has occurs it mean either of the following, 1. There us NO RECORD of the customers e-mail they are trying to log in with ...
Mon, 21 May, 2018 at 10:24 AM
Online Enquiry Form - embedding the link into your website
** Please pass this information onto your website developer / designer ** Your Online Enquiry Form needs to be published on your website using an iframe...
Mon, 22 Apr, 2019 at 5:42 PM
Enquiries
1. To use the "Online Enquiry Form" function you will need to embed your link into your website. Please see link below. Adding Online Enquiry For...
Thu, 18 Jul, 2019 at 2:38 PM