Tips & Tricks

Unique Family Identifier / Secondary Family Reference value
A unique family identifier or reference can be created and applied to each family if required.  This may be an external reference or an identifier that link...
Thu, 22 Apr, 2021 at 12:12 PM
How to upload your logo
Logo requirements PNG or JPG Format Not larger than 2mb Uploading your logo In Configuration go to Communication Preferences > Statement Image ...
Thu, 15 Apr, 2021 at 10:53 AM
Golden Rules In SimplySwim
Learning a new program can be a little scary and we at SimplySwim recognise that. To help you we have put together this list of "Golden Rules" to ...
Fri, 16 Apr, 2021 at 12:33 PM
How to add Active Family contacts to your smartphone contacts
Active Family contacts (E-Mail / Telephone / Mobile) can now be displayed and automatically updated on your smartphone from SimplySwim. Below are detail...
Thu, 15 Apr, 2021 at 10:58 AM
Managing Swim Australia’s “SwimFREE Australia” initiative in SimplySwim
Managing this fantastic initiative in SimplySwim can be done a number of ways. Below is the recommended way to ensure the participants in the SwimFREE ...
Fri, 16 Apr, 2021 at 12:18 PM
How to Archive a Duplicate Family
Duplicate families within your system can cause issues - such as allocating payments to the incorrect account or preventing families accessing the parent po...
Thu, 15 Apr, 2021 at 2:48 PM
Certificate Design, Layout and Specifications
Certificate Design and layout is completely up to your centre. We recommend that it incorporates as much of the branding of the business as possible as the ...
Mon, 26 Apr, 2021 at 11:17 AM
Certificate Field Setup and Configuration
The Certificates Module is available to clients on the Elite subscription package.  Issuing of Certificates to students is so easy, but first you need t...
Fri, 23 Apr, 2021 at 2:53 PM
How to Re-Activate Your SimplySwim Subscription
If you have previously placed your subscription on a temporary hold, you can re-activate your subscription through your SimplySwim site. If you have pre...
Wed, 21 Apr, 2021 at 11:21 AM
Creating Alternate or Temporary Classes
If you are wanting to create alternate or temporary classes here are some guidelines you need to follow. Create a New Fee Calculation Template  The Fee...
Tue, 4 May, 2021 at 11:50 AM