Step 1. Go to the relevant family and select the view pass option associated with the relevant pass.
Step 2. Select Adjustment

Step 3. Select the dropdown box next to Adjustment Value, this will allow you to reduce or increase the number of passes up to the total entries associated with this pass. e.g. if it is a 10 visit pass and no entries have been used you will only be able to decrease the pass to a total of 10, if 5 visits have been used you will have the option to either increase the pass by 5 or decrease the pass by 5.

Step 4. Record any notes if required in the Adjustment Notes field

Step 5. Select the blue Process Adjustment tab