Communicating with Wait List

Modified on Wed, 15 Feb, 2023 at 1:07 PM

You can communicate with your wait list either to an individual family (by saved template) or by bulk in a communication campaign.


When creating your email template us the merge field %%CurrentWaitingListRequests%%


This will insert the Student Name, requested level, Requested Day and requested time into the email as per below.


 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Jade Boon
- Learn to Swim - Level 5, on Tuesday, Thursday between 2:00pm and 7:00pm

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 



Bulk Communication to Wait List


To send in Bulk you can use the new Communication Campaign filters to send to Wait List by 

  • Day of the Week
  • Priority
  • Level
  • Teacher


IMPORTANT NOTE:

As people on the waitlist can be both "Active" & "Inactive" it is important to remove the Family Status, Student Status & Enrolment Status if you would like ti to go to everyone.

If you would like it to go to Active OR Inactive people only you can keep the conditions and select the appropriate option.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article