Email & SMS

How to verify your "From" e-mail address
All e-mail communications sent from SimplySwim must be sent from an e-mail address that has been verified by our e-mail service provider (Amazon Web Service...
Thu, 27 May, 2021 at 2:21 PM
Adding an Attachment to an Email
You are able to upload documents into SimplySwim to attach to emails. This facility is great for newsletters, enrolment forms, and advertising. To send ...
Thu, 27 May, 2021 at 2:46 PM
Creating Non-Attendance Messages
These are automatic messages you can configure to go out via SMS and/or email when a student's attendance has been marked with a "Not Notified&quo...
Thu, 27 May, 2021 at 3:11 PM
Creating Automatic Non-Attendance Notifications
Follow these steps to create automated Non-Attendance Notifications. Before following these Steps make sure the Non-Attendance Reasons and the Non-Atten...
Mon, 22 Feb, 2021 at 9:14 AM
SMS Message Size Limits
What is a message segment? All phone carriers internationally measure text messages in character batches called segments.  Segments are typically 160 ...
Mon, 12 Apr, 2021 at 2:32 PM
How to delay early morning SMS messages
Automated SMS Messages can be delayed to a certain hour of the day to prevent early morning SMS's being sent for system events (payment receipts, non-...
Fri, 20 Nov, 2020 at 1:41 PM
Send SMS to Teachers
SMS's can now be sent to Teachers - from the daily attendance screen for that days teachers or from Administration for ALL teachers marked as Active ...
Fri, 20 Nov, 2020 at 1:28 PM
How to Create or Edit SMS and Email Templates
Follow these steps to create and/or edit SMS and Email message templates. These templates are used for bulk or automatic Email and SMS messages. 1. Clic...
Wed, 9 Jun, 2021 at 12:26 PM
Creating Email & SMS Campaigns
Before sending a Communication Campaign you will need to set up an E-mail / SMS Template. Please follow the link below for instructions. How to set up E-Ma...
Thu, 15 Jul, 2021 at 10:19 AM
What is an 'Email Bounce' and what can I do about them?
In general, an “email bounce” means that the email that you have sent to a specific address is not delivered – the mail server sends it back. The bounce rat...
Sat, 25 May, 2019 at 12:25 PM