Email & SMS

Adding an Attachment to a Email
SimplySwim allows you to attach documents to bulk emails sent from the Communications Campaigns. This facility is great for newsletters, enrolment forms...
Thu, 24 Oct, 2019 at 1:33 PM
Creating Non-Attendance Messages
To create your Non-Attendance Messages follow the following steps. 1. Go to the Configuration tab. 2. Select Non-Attendance Messages from the &q...
Mon, 28 Mar, 2016 at 5:25 PM
Creating Automatic Non-Attendance Notifications
Follow these steps to create automated Non-Attendance Notifications. Before following these Steps make sure the Non-Attendance Reasons and the Non-Att...
Mon, 28 Mar, 2016 at 5:57 PM
SMS Message Size Limits
What is a message segment? All phone carriers internationally measure text messages in character batches called segments.  Segments are typically 160 ...
Mon, 6 Jan, 2020 at 11:32 AM
How to delay early morning SMS messages
Automated SMS Messages can be delayed to a certain hour of the day to prevent early morning SMS's being sent for system events (payment receipts, non...
Sun, 17 Jul, 2016 at 6:51 PM
Send SMS to Teachers
SMS's can now be sent to Teachers - from the daily attendance screen for that days teachers or from Administration for ALL teachers marked as Acti...
Sun, 28 Aug, 2016 at 5:03 PM
Creating SMS & Email Templates
Follow these steps to Create SMS & Email Templates that will be used for bulk emailing and SMS's or to edit the existing automatic emails and S...
Fri, 21 Sep, 2018 at 2:10 PM
Creating Email & SMS Campaigns
Before sending a Communication Campaign you will need to set up an E-mail / SMS Template. Please follow the link below for instuctions. How to set up E-Mai...
Fri, 25 Oct, 2019 at 1:01 PM
What is an 'Email Bounce' and what can I do about them?
In general, an “email bounce” means that the email that you have sent to a specific address is not delivered – the mail server sends it back. The bounce rat...
Sat, 25 May, 2019 at 12:25 PM
Sending SMS from the family screen
To send an individual SMS from the family screen follow these steps. 1. Click Send SMS next to the mobile phone number.  2. On the next screen s...
Mon, 16 Oct, 2017 at 12:33 PM