Processing Refunds in Xero

Modified on Mon, 24 Aug 2020 at 11:05 AM

Processing a Bank Deposit Refund in Xero


In SimplySwim go to the family account you wish to refund and select Make Payment



Enter the amount you wish to refund as a negative transaction amount, e.g. -$67.00 apply you bank deposit/bank transfer tender type and then select Apply Payment


Confirm payment by selecting the process payment tab.



Bank deposit refunds will be imported into Xero as a Credit note. Click on the credit note to open it up.


Add the details into the Make a cash refund fields and select add refund.



Once you have processed the refund in the credit note, go to dashboard and then reconcile items



You will now be able to match the SimplySwim file with your bank feed and then select Go

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