This is one of those Major Issues when you come in of a morning log into SimplySwim and your Attendance Screen is blank or missing.


You will be happy to know it is a very easy fix.


99.99% of the time it is because a "Billing Run" hasn't been done for that date.


Invoices and Attendances are created when the billing run is done.


To find out how to do a billing run click on the article below.

Bulk Invoice Generation



If you have done a Billing Run for the date and attendances are still not appearing, please contact support immediately.