Communicating with Wait List

Modified on Wed, 15 Feb, 2023 at 1:07 PM

You can communicate with your wait list either to an individual family (by saved template) or by bulk in a communication campaign.

When creating your email template us the merge field %%CurrentWaitingListRequests%%

This will insert the Student Name, requested level, Requested Day and requested time into the email as per below.

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Jade Boon
- Learn to Swim - Level 5, on Tuesday, Thursday between 2:00pm and 7:00pm

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Bulk Communication to Wait List

To send in Bulk you can use the new Communication Campaign filters to send to Wait List by

Day of the Week
Priority
Level
Teacher

IMPORTANT NOTE:

As people on the waitlist can be both "Active" & "Inactive" it is important to remove the Family Status, Student Status & Enrolment Status if you would like ti to go to everyone.

If you would like it to go to Active OR Inactive people only you can keep the conditions and select the appropriate option.