The "Outstanding Fee's" tool is great for following up people with outstanding balances. With a few clicks you can send out an e-mail & SMS reminder to customers who have not paid.

1. Click on the "Administration" tab.

2. Click on "Outstanding Fee's" in the Bulk Processing Section.

3. Here you can adjust the following fields as per your requirements then select the blue "Show Balances" button.

4. Here you can view the families with outstanding fee's. It will show the family and the amount owing on the families account. 

5. To send out "SMS & E-mail Payment Reminders" scroll to the bottom of the page and click "send".

The information that going out to the customers with outstanding amounts is customisable.