All e-mail communications sent from SimplySwim must be sent from an e-mail address that has been verified by our e-mail service provider (Amazon Web Services). We use an e-mail sending platform provided by Amazon Web Services (AWS) to ensure secure and consistent e-mail delivery.
Verification is very easy to complete and is a one-time process.
Update your e-mail address in Configuration -> System Settings -> E-Mail
Once updated, navigate to Configuration -> Advanced Functions
Click Verify Sender Email Address.
This will commence the Amazon Web Services e-mail verification process. A confirmation will be displayed:
You will receive a verification e-mail from "Amazon Web Services" to the address you currently send from in SimplySwim. This e-mail will contain a link to confirm you are authorised to use the e-mail address.
The e-mail from Amazon will look something like the one listed below.
To verify your e-mail address, please click the verification link (as highlighted in the above example) in the e-mail you receive.
If you have completed the verification correctly you will see a page with the message below.
** The e-mail from Amazon will not make mention of SimplySwim. We use Amazon as our e-mail sending provider.